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Patterns

Feedback and statusWarning: Draft

How to pick the right Telescope component for feedback and status messages

Telescope provides a set of components for communicating feedback and status information. Each component has a defined scope, the part of the product the information relates to.

ComponentScopeExample
BadgeAn item (e.g. reimbursement, person, request)The review status of an expense
BannerThe entire Pleo application or a sub-application (e.g. Export, Mileage, Vendor cards)A user’s Pleo plan has been successfully upgraded
CalloutThe entire page or a section of the pageA technical issue is preventing team reviewer permission to be shown on a page in Settings
ToastThe outcome of an action that a user has takenA user’s attempt to change the language of their account failed
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Use a Badge to highlight the status of an item (e.g. reimbursement, person, request).

Badges appear right next to the item they’re highlighting the status of.

Multiple badges can be present on a page and their trigger is usually awareness or the system.

Information:

Use a Tag instead when you need to highlight an item’s category or attribute (e.g. “Admin” in relation to a user) rather than its status.

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Use a Banner to provide information or feedback about the entire Pleo application or a sub-application (e.g. Export).

Banners appear at the top of the page, and there should be no more than one per page.

Their trigger is usually the system.

Information:

Use a Callout instead when the message only relates to a specific page.

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Use a Callout to provide feedback or information about the entire page or a page section.

Callouts appear at the top of the page or section, depending on their context.

Multiple callouts can be present on a page and their trigger is usually the system.

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Use a Toast to inform the user about the outcome of an action they’ve taken.

Toasts appear in the bottom-left corner of the screen, next to the main sidebar navigation

Multiple toasts can be shown at the same time and their trigger is usually a task.

Information:

Use a Callout instead when the message contains critical information and should persist between visits to the same page.

This page is a draft. Its content is likely to change.